Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

Payments

Your purchase will appear with a discreet and neutral descriptor to ensure your privacy.

Yes, we take customer privacy seriously. Your personal information is securely stored and never shared with third parties.

Yes, you must be of legal age to purchase adult products. We adhere strictly to age verification processes to comply with regulations.

Shipping

Yes, we understand the importance of privacy. All orders are shipped in plain packaging without any explicit branding.

Absolutely. We prioritize the health and safety of our customers. All our products are made from body-safe materials.

Yes, we offer international shipping.

Yes, all product images are displayed in a tasteful and discreet manner. The packaging is also discreet to respect your privacy.

We source our products from reputable manufacturers and conduct thorough quality checks. Your satisfaction and safety are our top priorities.

Absolutely! We'll suggest the best matches based on the products you've viewed for a personalized shopping experience.