Privacy Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nikusha.kalaijishvili@mail.ru. Please note that returns will need to be sent to the following address: Schickhardtstrasse 33 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nikusha.kalaijishvili@mail.ru.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards or within sale time of products, which means if you had any discount on the product/products you ordered we can not return it 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at nikusha.kalaijishvili@mail.ru.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority

communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Georgia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at nikusha.kalaijishvili@mail.ru

**Shipping Policy**

Thank you for choosing Nikita Studios for your adult product needs. Before placing an order, please take a moment to review our shipping policy.

**International Orders**

We understand that regulations regarding adult products vary by country. It is crucial for our customers to be aware of and comply with their local laws and regulations. Nikita Studios is not responsible for any legal issues that may arise from the importation of adult products into your country.

**Customer Responsibility**

Prior to making a purchase, we strongly advise our customers to familiarize themselves with the laws governing the importation and possession of adult products in their respective countries. It is the customer's responsibility to ensure that they are in compliance with all applicable legal requirements.

**Customs and Import Duties**

Please note that customs policies and import duties vary widely from country to country. Customers are responsible for any customs fees, import duties, or taxes that may be incurred upon delivery.

**Shipping Restrictions**

While we strive to provide our products to customers worldwide, it is essential to be aware that some countries may have restrictions or prohibitions on the importation of adult items. It is the customer's responsibility to be informed about and adhere to these restrictions.

**Discreet Packaging**

To respect your privacy, all orders are shipped in discreet packaging. The outer packaging does not reveal the nature of the contents.

By placing an order with Nikita Studios, you acknowledge and agree to comply with your country's regulations regarding the purchase and importation of adult products.

If you have any questions or concerns regarding our shipping policy, please contact our customer support team

Thank you for choosing Nikita Studios.

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Nikita Studio

Nikita Kalaijishvili

Nikita Studio, Schickhardtstraße 33, 70199 Stuttgart, Germany

Represented by:

Nikita Kalaijishvili

Contact:

Telephone: +491786857947

Email: nikusha.kalaijishvili@mail.ru